Refund policy
Every 4AM order is covered by our 30-day ‘nope’ guarantee. Here’s how returns and exchanges work.
30-day money back guarantee
Don’t love it? Send it back, no questions asked. You have 30 days from the day your order arrives to start a return.
How to start a return
Email hello@4amskin.com with your order number and the items you’d like to return. We’ll reply with everything you need to send them back.
Exchanges
Want to try something else instead? Tell us in your email which product you’d like and we’ll take it from there.
Refunds
Once your return is approved, the refund goes back to your original payment method. Your bank may take a few business days to show it.
Subscriptions
You can skip or cancel your subscription anytime, so nothing ships that you don’t want.
Damaged or wrong items
If something arrives damaged or isn’t what you ordered, email us with a photo and your order number and we’ll make it right.
Questions
Write to hello@4amskin.com. We’re happy to help.